With our own delivery truck, you
can be sure that your order will
be delivered with Special Care to the Greater Toronto Area.
Click for
Funeral Home Listing
We deliver to all funeral homes
in the Greater Toronto Area including Mississauga, Brampton,
Woodbridge, North York, Scarborough, Etobicoke, Richmond Hill,
Markham, Pickering, Ajax, Whitby and Oshawa
Answers
to Frequently Asked Questions
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2)
Where do you deliver and how much do you charge?
Greater
Toronto Area
We deliver
all across
the Greater Toronto Area. With our own delivery truck, you can be
sure that your order will be delivered with Special Care.
The following
chart outlines our delivery zones and charges in the Greater
Toronto Area:
Zone 1
$10.00 |
Zone 2
$13.00 |
Zone 3
$15.00 |
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Mississauga |
Metro Toronto |
Across Canada |
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Oakville |
Downtown Core |
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Etobicoke |
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Scarborough |
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Brampton |
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Bramalea |
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King City |
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Aurora |
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Stouffville |
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Pickering |
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Ajax |
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Markham |
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Vaughan |
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Woodbridge |
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Burlington |
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Oshawa |
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Outside of the Greater Toronto Area
As an affiliate of FTD (Florists' Transworld Delivery), a
floral network of professional
florists,
we
can also service your worldwide floral orders. If we are unable to deliver your order
from our store, we will use FTD and a special
charge for the service will be applicable. Before we
process your order, we will confirm
any additional charges
with with you.
3)
Why do you charge delivery fees?
Our prices are in-store prices we offer
to all of our customers, both online or walk-in. We only
charge delivery and taxes on top of the item price just the
same as we would charge our walk-in customers.
4)
What are your delivery times?
We deliver during normal business hours,
typically 10:00 AM to 5:00 PM. We can not guarantee delivery
time but we will try our best to deliver your order during AM
or PM if requested.
5)
When do you deliver to a funeral home?
Before we
deliver to a funeral home, we will confirm the times of
service and viewing. We will ensure that your order is
delivered in a timely basis.
6)
Do you offer same day delivery?
 If you would like to request delivery on
the same day you order, please place your order by:
*We do not offer Same-Day delivery on
some arrangements that use unique flowers or plants — such as
exotics — due to the limited availability of these flowers and
plants.
*Orders received after the cut-off time
for same day delivery will be delivered the following business
day or a date specified.
7)
Can I specify a special delivery time?
We can make
accommodations for specific delivery requests for a special
delivery charge. This will depend on the time and
availability of our drivers. Before we will process your
order, we will inform you of the charge and whether we can
deliver it during the time requested.
*To ensure timely holiday deliveries, we recommend ordering
three days in advance. Due to the high volume during major
floral holiday periods including Valentine's Day, Mother's
Day, Thanksgiving and Christmas, same day and special
delivery cannot be guaranteed.
8)
What if no one is home to accept the flowers?
Depending on
the delivery location, if the recipient is not available at
the time of delivery, our drivers will either:
(i)
leave a note notifying the recipient of an attempted
delivery and request the recipient to call us to arrange for
re-delivery; or
(ii)
leave the delivery with a neighbor and tag the
recipients door notifying who accepted the delivery.
*Your delivery will not be left at the
recipients address if no one is available to accept it unless
you request us to do so.
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