At Ava Florist, we are committed to delivering your order as fresh and beautiful as possible. Due to the nature, seasonality, and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value. When substitution is necessary, we will ensure the utmost care shall be taken to maintain the overall effect of the arrangement considering the overall shape, size, style, and color combinations.  

Questions / Comments

If you have any questions at any time regarding our substitution policy, please contact us using our contact form.